Return Policy

We offer a 30-day return policy for all unused and unopened products. If you change your mind about your purchase, you may return the items for a full refund, provided the following conditions are met:

• The item is in new, unused, and unopened condition.

• The product is returned in its original packaging.

• You include the packing slip or a copy of your email order confirmation with the return.

Return Process:

To initiate a return, please contact Customer Service prior to sending the item back. Our team will assist you in processing the return. Customers are responsible for return shipping costs, unless the item is defective or damaged upon arrival.

Defective or Damaged Items:

If your product is defective or damaged, please reach out to our Customer Service team immediately. We will cover the return shipping cost for defective items and provide a full refund or replacement.

We strive to make your shopping experience as smooth as possible. For any questions or assistance with returns, don’t hesitate to contact us at info@emhymae.com.